Support

Check the FAQ below first. If it doesn't help, reach us by email.

What is Nanoule?

Nanoule helps you record shared expenses on trips and group outings, then automatically calculates who owes whom.

How do I invite friends to a group?

Tap the share button at the top right of a group to send an invite code or link. Friends join the group using that code.

What is the base currency, can I change it?

The base currency is what totals, balances, and analytics are shown in. You choose it when creating a group, and it can’t be changed afterward to keep past calculations consistent. Individual expenses are kept in the currency they were paid in.

What happens when I remove a member?

A removed member can no longer add expenses to the group. Their existing expense records are kept so settlements stay accurate.

I’m not receiving notifications.

Make sure notifications are enabled for Nanoule in your device Settings > Notifications. If they still don’t arrive, update to the latest version or contact us below.

How do I delete my account?

You can delete your account from within the app's settings. See the account deletion guide for details.

Is my data safe?

Data is encrypted in transit (HTTPS). See our Privacy Policy for what we collect and how it's used.

Contact us

If you didn't find an answer above, email us. We usually reply within 2–3 business days.

Email: [email protected]

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